At Orangefish, we are ecstatic about the products that we are able to offer to you. We search high and low to find unique, handcrafted items that are original, of great quality, and suit every need and price point. Our items are unique expressions of highly creative individuals who love to let their imagination and passion drive them to create their one-of-kind designs.
The ultimate goal of Orangefish is to make the art of gift giving simple and fun! Each item featured on Orangefish is the unique expression of a highly creative individual that loves to let their imagination and passion drive their end result.
At www.orangefish.ca you can learn about the product and the artist from the comfort of your own home. You can also catch Orangefish live at Special Events.
Remember, at Orangefish we are committed to providing excellent customer service and guarantee complete customer satisfaction with every purchase.
An online boutique that makes the art of gift giving unique, simple & fun
At Orangefish, we believe that the art of gift giving should be simple and fun!
Simple: We make it simple by giving you one place where you’ll find unique, one-of-a-kind items that are suitable for a wide variety of people and various occasions. Quite simply, you will always be able to give that perfect gift!
Fun: We make it fun by featuring reviews of products so you can read what others are saying about your potential purchase. And, if you don’t like shopping alone or would like some advise before making the big decision to purchase, you can contact an Orangefish personal shopper, who will help you in finding that perfect gift.
At Orangefish, we want to make sure that every gift you purchase is a special gift, guaranteed to delight!
Excellence: |
To exceed the highest expectations of our customers, artists and designers, as well as fellow employees and business partners. |
Fun: |
To create and foster an environment where we enjoy what we do. |
Integrity: |
To always be honest and fair. |
Innovation: |
To anticipate and address our customers' needs in new and creative ways. |
Respect: |
To treat everyone with dignity and consideration. |
Teamwork: |
To work together to achieve our vision. |
Quality: |
To provide high quality products and services to our customers. |
At Orangefish we provide the following services:
Wish List – Tired of getting gift cards or never seem to get what you really want… then this service is for you. You can browse www.orangefish.ca, add items to a wish list and then send your wish list to friends and family. This service helps you, help others when they are trying to find a great gift for you. It will let others know what you want and what you have been looking for. It is the perfect personal shopping guide for any occasion.
Personal Shopper – Looking for a unique gift for someone and are not sure what to purchase. Try emailing an Orangefish Personal Shopper who will respond to you within 24 hours. The Orangefish Personal Shopper will ask you a series of questions about the individual in order to help you select the perfect gift for this special person in your life.
Rate & Review an Item – Not too sure about purchasing via the web or you want to hear another person’s opinion about the item. Review what other people are saying about the product. All reviews and ratings that are posted are from previous customers who have purchased the item. This service helps you become more familiar with the quality of the product.
Special Events – Are you organizing a Special Event that would be a good fit for Orangefish? Contact us to discuss your event: events@orangefish.ca
Email Newsletter – Do you always like to be ahead of the curve. Sign-up to receive the www.orangefish.ca monthly newsletter, which contains information about new items, artists or any specials that are currently being offered.
Special Requests – Do you like what you see on the site and wonder if something can come in a different size or larger quantity? Contact us to discuss your wish: requests@orangefish.ca
Registering now will save you time later. There are also some great benefits to joining. For instance, if you register with us we’ll save your billing information so you don’t have to enter it again. Also, we offer handy personalized services like Wish List, Rate and Review a Product, Contact a Personal Shopper and Email Newsletters. Best of all, you can also view your Order History. Orangefish is committed to safeguarding the privacy of our customers. For more information about how your personal information is protected, visit our Safety + Privacy section.
Once you have registered with Orangefish.ca, you will be able to:
Register Now
Special Events: |
events@orangefish.ca |
Job Opportunities: |
jobs@orangefish.ca |
Media Inquiries: |
media@orangefish.ca |
Order Status: |
orderstatus@orangefish.ca |
Products Inquiries/Requests: |
request@orangefish.ca |
Artist Inquires: |
artists@orangefish.ca |
If you would prefer to speak to a customer service representative, please call 416-607-6766 or 1-866-434-6726 Monday through Friday, 10:00 AM - 4:00 PM EST.
Putting Items in your Cart
It is just like shopping in a store. Every time you see an item that you would like to purchase just click the shopping cart symbol and it will be added to your cart. The items you have selected will stay in your cart until you decide to check out.
Reviewing your Items
You can review the items in your cart any time during your shopping experience, just click the Shopping Bag link at the bottom of the screen. You will be able to see each item you have added plus the current value of the items in the shopping cart. You will be able to remove an item from the cart if you decide you no longer want it.
Placing an Order
Once you have finished browsing you can proceed to the checkout to purchase your items. At this point in time you will be asked to submit your credit card information.
Warning!
If you choose to leave the site without checking out, your shopping cart will not retain your selections. Because Orangefish.ca sells items of limited quantities, we urge you to purchase the items you are interested in when you see them. The next time you visit, they might be gone!
Sales that occur in Ontario include the following taxes:
Provincial Sales Tax: 8.0%
Goods & Services Tax: 6.0%
The tax is automatically computed during checkout after the shipping charges have been added.
Orangefish.ca is proud to accept Visa, Mastercard and Interac.
Many people shopping on the Internet ask this question:
”Is it safe for me to pay by credit card over the Internet?”
Yes. Our secure server software uses industry-standard SSL encryption technology. SSL (Secure Socket Layer) encrypts, or encodes, your personal information, including credit card number, name, and address so this information would be rendered unreadable should someone try to intercept it.
Orangefish.ca will sometimes offer special promotions. If you have a promotional code, please follow these steps:
Please Note:
Promotional codes can only be used once and cannot be combined with any other discount or promotion. Promotions, discounts and promotional codes are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated. One time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.
Orangefish uses a simple and secure checkout process to allow you to make your purchases quickly.
Order confirmation
After you have successfully placed your order, you'll be presented with a receipt page that will have your order number on it. You will also be sent an email confirming your order.
In addition, www.orangefish.ca disclaims any implied representation or warranty with regard to this site or its contents, including the products offered on this site. WWW.ORANGEFISH.CA IS PROVIDING THIS SITE, ITS CONTENTS, AND ALL MERCHANDISE ON AN "AS IS" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. WWW.ORANGEFISH.CA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
email: international@orangefish.ca
Shipping and handling rates will be calculated separately for each address and each item. Some items have additional shipping charges as noted on the product page due to their weight, size or fragile state. You will be provided with specific shipping costs for your order before you check out.
Delivery times and methods for orders within Canada are:
Regular Parcel: 5-7 business days*
Expedited Parcel: 2-3 business days*
Courier Priority: 1 business day if your order is placed before 1PM EST.
*Business days are Monday through Friday (excluding holidays).
Express Parcel or Courier Priority orders cannot be shipped to P.O. Boxes or APO/FPO addresses. They must be sent via Standard delivery.
Your satisfaction is our goal and we stand behind our products 100% so if you are not satisfied just let us know.
Inspect your order upon delivery and if for any reason you are not satisfied with your purchase, you may return your purchase in it’s original, unused condition within 30 days of the shipping date for a full refund, less shipping costs.
Please follow the instructions on the back of your packing slip for returns. If you have any questions or concerns regarding your order, please send an email to customerservice@orangefish.ca
Please ship returned items to:
If you placed an order by mistake or have decided that you no longer wish to receive the item please send us an email within 24 hours from the time of your original purchase to: cancellations@orangefish.ca
An order is only considered cancelled if it is received via email within the required timeframe. If you missed the 24 hour cut-off your order will be considered as a return. Please send the package back to us and we will gladly return your funds or allow you to exchange the item.
Please note that when you elect to return an item to orangefish.ca you are responsible for the shipping charges. If you are retuning the package via Canada Post please follow the instructions on the back of your shipping slip.
We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.
In addition, www.orangefish.ca disclaims any implied representation or warranty with regard to this site or its contents, including the products offered on this site. WWW.ORANGEFISH.CA IS PROVIDING THIS SITE, ITS CONTENTS, AND ALL MERCHANDISE ON AN "AS IS" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. WWW.ORANGEFISH.CA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.
artisans and may not be copied or otherwise reproduced without the artisan's express written permission.
All rights reserved.