How To's

Edit Your Account Information

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click Sign In.
  5. Roll over the word home in the upper left corner of the page.
  6. Click My Account.
  7. From this page you can update your email address, change your address or edit your contact information.
  8. Make your changes and click submit to apply the changes.

 

Update Your Billing & Shipping Information

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click Sign In.
  5. Roll over the word home in the upper left corner of the page.
  6. Click My Account.
  7. From this page you can update your email address, change your address or edit your contact information.
  8. Make your changes and click submit to apply the changes.

Please Note

  • When you update your address details this will update your billing and shipping information. This is the information that will automatically be pre-populated during checkout. You can also change your shipping information during check out.
  • We do not store credit card information on our system.

 

Manage Your email Subscriptions

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click Sign In.
  5. Roll over the word home in the upper left corner of the page.
  6. Click My Subscriptions.
  7. Place a check next to the types of notifications you wish to receive.
  8. Click Save to record your changes.

Please Note

  • You can update or change your subscriptions at any point in time. If you unsubscribe via the email you will no longer receive any notifications from www.orangefish.ca

 

Look Up Your Order Status

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click My Orders.
  5. You will see a list of orders placed – if you have placed a previous or current order on www.orangefish.ca. If you have never placed an order this page will not have a list displayed. The current status of your order is listed in this column.
  6. If you would like to see what you ordered click View Order Details.

 

Invite Friends to Join

Did you know that when you invite friends to join you can receive a $10.00 credit? It is true. Just send them an email and once they make a purchase you will receive a $10.00 credit on your Orangefish account.

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click My Invitations.
  5. If you have not invited people to join yet: Enter your friends email address and also include a short note to them. You can enter many email addresses at one time just be sure to separate them with a comma.
  6. If you have already invited some friends to join: You will see a list of email addresses that you have sent the invitation to, the date you sent it and their current status.

          The current status can be:

          Invited – You have sent them an invitation but they have not yet joined.

          Accepted – You have sent them an invitation and they have joined www.orangefish.ca

         Credit $10.00 – You have a $10.00 credit available that you can apply to your next purchase.

         Credit Applied – You have used this $10.00 credit towards a purchase. It will list the date the credit was used.

      7. If you would like to Invite more friends – Scroll to the bottom of the page and click Send Additional Invites.

 

Review Your Invitations

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click My Invitations.
  5. You will see a list of email addresses that you have sent the invitation to, the date you sent it and their current status.

          The current status can be:

          Invited – You have sent them an invitation but they have not yet joined.

          Accepted – You have sent them an invitation and they have joined www.orangefish.ca

          Credit $10.00 – You have a $10.00 credit available that you can apply to your next purchase.

          Credit Applied – You have used this $10.00 credit towards a purchase. It will list the date the credit was used.

      6. If you would like to invite more friends – Scroll to the bottom of the page and click Send Additional Invites.

 

View/Edit Your Wish List

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click My Wish List.
  5. You will see a list of items you have added to Your Wish List.
  6. Click Remove next to the item if you would no longer like it on your list.

Please Note

  • You can also send Your Wish List to friends and family via email. Just enter their email address, add a personal note and click send wish list.

 

Write & Submit a Product Review

If you see a product you love tell us why you think it is great!

  1. Go to the product on the website.
  2. Click - Click here to tell us why you love this product (under the product graphic)
  3. Enter a title for your review
  4. Tell us why you love it!
  5. Click Submit Review
  6. Orangefish.ca will submit your review and once it is approved it can be displayed.

Please Note

  • If you don’t want to write a review you can also click on the stars to submit a product rating. 5 Stars means it is an amazing product!

 

Edit/Delete Your Product Reviews

  1. Roll over the word home in the upper left corner of the page.
  2. Click Sign In.
  3. Enter your email address and password.
  4. Click My Reviews.
  5. Click Edit. Change the title or wording in the review. Click Edit Review to save your changes.
  6. Click Delete to remove the review.

 


© 2014 Orangefish Inc.
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