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Placing An Order

Putting Items in your Cart

It is just like shopping in a store. Every time you see an item that you would like to purchase just click the Add to Cart button and it will be added to your cart. The items you have selected will stay in your cart for 90 minutes.  If you are just browsing and not ready to check out add these items to your favourites list.  Then they will be easy to review at a time when you are ready to make a purchase. 

Reviewing your Items
You can review the items in your cart any time during your shopping experience, just click the Items in Cart link in the top right corner of the screen. You will be able to see each item you have added plus the current value of the items in the shopping cart. You will be able to increase the number of items you would like, remove it from the cart or add it to your wish list.

Placing an Order
Once you have finished browsing you can click continue checkout to purchase your items. At this point in time you will be asked to submit your personal and payment information.

Warning!
If you choose to leave the site without checking out, your shopping cart will not retain your selections. Because Orangefish.ca sells items of limited quantities, we urge you to purchase the items you are interested in when you see them. The next time you visit, they might be gone!

Sales Tax

Depending on your billing address you will be charged the following tax:

Ontario, Nova Scotia, New Brunswick, and Newfoundland and Labrador HST – 13%

* if you purchase any children's clothing or books and reside in Ontario GST – 5% will be added to those items instead of the 13% HST.

BC HST – 12%

Alberta, Saskatchewan, Manitoba, Quebec, Prince Edward Island, Yukon and NWT - GST – 5%

US – 0%

The tax is automatically computed during checkout after the shipping charges have been added. You are responsible for remitting any additional tax to the provincial, state or country in which you reside.

Payment Options

Orangefish.ca is proud to accept Visa, Mastercard, AMEX and PayPal.

Many people shopping on the Internet ask this question:
”Is it safe for me to pay by credit card over the Internet?”

Yes. Our secure server software uses industry-standard SSL encryption technology. SSL (Secure Socket Layer) encrypts, or encodes, your personal information, including credit card number, name, and address so this information would be rendered unreadable should someone try to intercept it.

You can tell it is a safe site by looking in the address bar - it must read https - if there is no "s" - you should not remit any personal or confidential information.

Promotional Codes

Orangefish.ca will sometimes offer special promotions. If you have a promotional code, please follow these steps:

  1. Choose the items you wish to purchase.
  2. When you have finished shopping, Click "Continue Checkout".
  3. Enter your email and password to log into the site. 
  4. Enter any additional shipping & billing information.
  5. Place a check to idicated you agree to the Terms & Conditions.
  6. Click Continue Checkout.
  7. Select your Shipping Option.
  8. Enter your Promotional Code.  Please note the Promotional Code is case sensitve so be sure to enter upper or lower case where applicable. 
  9. Click Verify Promotion.  The web page will update to let you know if your Promo Code worked and can be applied to your purchase.  If you receive an error please send us an email to request@orangefish.ca so we can help you quickly resolve the issue.  
  10. Enter your Payment Details (Credit Card or PayPal)
  11. Click Confirm Order.
  12. Your promotional code will be automatically applied to your order and listed on your Reciept.

Please Note:
Promotional codes can only be used once and cannot be combined with any other discount or promotion. Promotions, discounts and promotional codes are valid for the specified time period for online purchases of merchandise only and may be used one time only unless otherwise stated. One time use Promotions must be used in their entirety in a single purchase. Any amounts not redeemed in the applicable purchase will be forfeited. Promotions cannot be combined with other promotions.

How do I know if I completed my order properly?

Orangefish uses a simple and secure checkout process to allow you to make your purchases quickly.

Order confirmation
After you have successfully placed your order, you'll be presented with a receipt page that will have your order number on it. You will also be sent an email confirming your order.

Purchasing Terms & Conditions

Please take a few moments to review our Website and Purchasing Terms and Conditions. By accessing any areas of www.orangefish.ca or by purchasing any of the products made available through this site, you agree to be legally bound, and to abide by the following terms and conditions of use.

Review Terms & Conditions
/ Download PDF of Terms & Conditions

In addition, www.orangefish.ca disclaims any implied representation or warranty with regard to this site or its contents, including the products offered on this site. WWW.ORANGEFISH.CA IS PROVIDING THIS SITE, ITS CONTENTS, AND ALL MERCHANDISE ON AN "AS IS" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. WWW.ORANGEFISH.CA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES.

Does Orangefish ship internationally?

We ship to the United States and you can place your orders via the website.  Please note that our Free Shipping amount to the USA is higher than our Canadian Free shipping amount.

If you are located outside of Canada or the United States please be sure to send an email to request@orangefish.ca. We can process your order via email and paypal. 


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